At Lancaster Launderette & Dry Cleaners, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or interact with our website.
1. Information We Collect
Personal Information: We may collect personal information that you provide to us, such as your name, contact details (phone number, email address), and address when you schedule a pick-up, drop off your items, or contact us for inquiries.
Transaction Information: When you use our services, we collect information related to your transactions, including details about the items you have cleaned and the services you have requested.
Usage Data: We may collect data about your interaction with our website, such as IP addresses, browser types, and pages visited, to improve our services and enhance user experience.
2. How We Use Your Information
Service Delivery: We use your personal and transaction information to provide and manage the services you request, including processing orders, scheduling pick-ups and deliveries, and handling customer inquiries.
Communication: We may use your contact details to communicate with you regarding your orders, provide updates, respond to your queries, and send promotional information if you have opted in to receive such communications.
Improvement of Services: Usage data helps us analyze and improve our website and services. This information allows us to understand user preferences and make enhancements to our offerings.
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure servers and encryption technology to safeguard your data during transmission and storage.
4. Sharing of Information
Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as delivery partners and payment processors. These parties are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as legal proceedings, or to protect our rights and interests.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and provide personalized content. You can manage your cookie preferences through your browser settings.
6. Your Rights
Access and Correction: You have the right to access and correct your personal information. If you would like to review or update your data, please contact us using the details provided below.
Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions in the emails or contacting us directly.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such updates constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Lancaster Launderette & Dry Cleaners
28 Craven Terrace,
London W2 3EL,
United Kingdom
Phone: +1 (270) 807-8771
Email: info@lancasterlaundrette.top
We value your privacy and are committed to addressing any concerns you may have regarding your personal data.
