Welcome to Lancaster Launderette & Dry Cleaners. By using our services or accessing our website, you agree to the following terms and conditions. Please read them carefully.
1. General
These Terms & Conditions govern your use of our services and website. By accessing or using our services, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree to these terms, please do not use our services.
2. Services
Service Description: Lancaster Launderette & Dry Cleaners provides laundry and dry cleaning services, including standard and express cleaning, specialty cleaning for delicate fabrics, stain removal, and alterations. Specific details about our services are available on our website or by contacting us directly.
Pricing: Prices for our services are based on the type of garment, cleaning method required, and any special requests. We reserve the right to change our prices at any time. For accurate pricing, please contact us directly or request a quote through our website.
3. Responsibilities
Customer Responsibilities: You are responsible for providing accurate information about your items, including any special care instructions or known issues (e.g., stains, damage). You must ensure that all items are suitable for the cleaning methods we use.
Our Responsibilities: We will perform our services with reasonable care and skill. We use state-of-the-art equipment and eco-friendly cleaning solutions to ensure the quality of our services.
4. Payment
Payment for services is due upon completion of the work unless otherwise agreed. We accept various payment methods, including cash, credit/debit cards, and electronic payments. All payments are processed securely.
5. Delivery and Collection
Pick-Up and Delivery: We offer pick-up and delivery services for your convenience. We will make reasonable efforts to adhere to scheduled times, but we are not liable for any delays or failures beyond our control.
Collection: You must collect your items from our store or arrange for delivery within the agreed time frame. Items not collected within a specified period may incur storage fees or be disposed of at our discretion.
6. Limitation of Liability
Damage or Loss: While we take great care in handling your items, Lancaster Launderette & Dry Cleaners is not liable for any damage, loss, or theft of items beyond what is covered by our insurance policy. We will not be liable for any indirect or consequential losses.
7. Complaints and Claims
Reporting Issues: If you have any concerns about our services or if your items are not satisfactory, please contact us immediately. We will investigate any complaints and work to resolve the issue to your satisfaction.
8. Privacy
Your use of our services and website is subject to our Privacy Policy, which details how we collect, use, and protect your personal information. By using our services, you consent to our Privacy Policy.
9. Intellectual Property
All content on our website, including text, images, logos, and trademarks, is the property of Lancaster Launderette & Dry Cleaners or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.
10. Modifications
We reserve the right to modify or update these Terms & Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Contact Us
For any questions or concerns about these Terms & Conditions, please contact us:
Lancaster Launderette & Dry Cleaners
28 Craven Terrace,
London W2 3EL,
United Kingdom
Phone: +1 (270) 807-8771
Email: info@lancasterlaundrette.top
Thank you for choosing Lancaster Launderette & Dry Cleaners. We look forward to serving you.
